Who is Emma Martin?
Emma Martin is the Head of Marketing at Gradient Labs. She is based in Austin, Texas. Gradient Labs builds AI agents that handle customer support for banks and fintech companies.
About Emma Martin
Before Gradient Labs she was Senior Director of Product Marketing at Bluecore. Before that she was Director of Product Marketing at Dynamic Yield by Mastercard. She has worked on bringing AI products to market since 2017, including at Clinc.
About Gradient Labs
Gradient Labs builds AI agents that handle customer support for banks and fintech companies. It is headquartered in London and was founded by former Monzo leaders. Gradient Labs raised a $13M Series A led by Redpoint Ventures in July 2025, then a $13M extension in June 2026 from Octopus Ventures and CommerzVentures. Its AI agents handle up to 90% of fintech customer queries.
Why Emma is on the cover
Gradient Labs doubled its Series A in under a year. It sells to banks, some of the most cautious buyers there are. Emma's job is to market an AI agent to people whose job is to avoid risk.
Questions about Emma and Gradient Labs
- What does Emma Martin do at Gradient Labs?
- Emma Martin is the Head of Marketing at Gradient Labs. She is based in Austin, Texas.
- What does Gradient Labs do?
- Gradient Labs builds AI agents that handle customer support for banks and fintech companies.
- How much has Gradient Labs raised?
- Gradient Labs has raised $26M in Series A funding: $13M led by Redpoint Ventures in July 2025 and a $13M extension in June 2026 from Octopus Ventures and CommerzVentures.

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